News & guides
What to clear, what to keep, what a deposit dispute usually turns on, and how to get it all done in one visit.
Tenancy changeovers are tight. The old tenants leave on a Friday, the new ones arrive on a Monday, and whatever is left behind in the middle has to go. A clear plan makes it one visit instead of three.
Do not clear belongings left by a former tenant until you have followed the correct process for abandoned goods under your tenancy agreement and the law. Once something is clearly yours to dispose of, a single collection avoids paying for several.
Take photos of what is left, room by room, before anything moves. They help with a deposit discussion, and they help us price it: you can send photos and get a price back rather than waiting in for a visit.
Pricing is by volume, so gather everything in one place first and be honest about how much there is. The instant quote lets you add items one at a time and shows the total as you go. Landlords turning over several properties should look at a business account, where the per-yard rate falls with volume.
Every collection comes with a waste transfer note. Keep it with the tenancy file in case anyone asks later what happened to the items.
Price it yourself in about a minute, or send us a photo.