Clearing a loved one’s home, without a stranger walking round it first.

How it works

1. Sort first, in your own time. Take what the family wants, and anything of value or sentiment. Check pockets, books and drawers.
2. Send photos. One or two of each room is enough. Send them here and you get a price back, so nobody needs to walk round the house to give one.
3. Agree a date. You pay online to confirm. If anything on the day is more than the photos showed, the crew tell you the extra cost before they load it, and only take it if you agree.
4. We clear and sweep. Two of us, room by room, and you receive a waste transfer note the same day.

For executors and solicitors

• A price in writing before you commit.
• A digital waste transfer note after every collection, naming the carrier and its licence number, CBDU497669.
• The licence is on the government’s public register, so it can be checked in two minutes.
• We clear and dispose. We do not value, buy or sell contents, so anything that may be worth money should be taken out or valued by a probate valuer first.

What we take, and what we cannot

Furniture, beds and mattresses, white goods, bags and boxes, garden items, and the general contents of a home. We cannot take asbestos, paint or chemicals, gas cylinders or clinical waste; those need a specialist collector. Rubble and soil are better suited to a skip.

What it costs

One published formula: £65 to attend plus £25 for every cubic yard, or a fixed price per item when that is cheaper, with a £69 minimum. For scale, half a van (6 cubic yards) is £215 and a full van (12) is £365 on our price list. A whole house is priced from the photos.

• Fridge freezers (£30), mattresses (£20) and TVs (£10) carry an environmental disposal charge, added for you.
• Sofas and armchairs carry a £10 upholstery disposal charge, because the law requires them to be incinerated.
• Above the ground floor with no lift is £15. We ask where the collection is so it is in the price from the start.

If much of the furniture is still usable, a local charity may collect it for free first. Here is how we handle what is left. Our guide House clearance after a bereavement covers what to expect.